Lab Technician Baltimore

Lab Technician

Full Time • Baltimore
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance
  • Tuition assistance
Are you passionate about food science and hands-on lab work?  The Lab Technician is a critical contributor to our product innovation and customer experience. In this role, you’ll support the New Product Development (NPD) process by preparing samples, conducting quality testing, and maintaining an organized, efficient lab environment. You’ll collaborate cross-functionally with Flavorists, Sales, Quality Control, Operations, and Customer Service to ensure timely sample delivery, accurate formulations, and smooth process changes. You’ll also communicate directly with customers and suppliers, making this a highly visible role within the organization. This position reports to the Quality Assurance Lead.

JOB RESPONSIBILITIES:
New Product Development
  •  NPD Samples
    • Record formula, notes, and costing into enterprise resource planning (ERP) and NPD software
    • Research and order raw materials for new products 
    • Prepare new product or prototype samples for sensory evaluation, testing, and shipment to customer
    • Collect supplier documentation for new raw materials
    • Ensure QC tests are performed on new samples
    • Conduct shelf-life testing of new products
    • Maintain retains of samples shipped to customers 
  • Standard Samples
    • Prepare sample and coordinate with Production to be shipped
    • Communicate with customer and Sales that samples have shipped
    • Record sample into customer relationship management (CRM) and ERP software for sales transaction  
  • Lab Maintenance
    • Ensure lab is kept clean, stocked, organized, and secure 
    • Maintain raw material and standard sample shelf inventory within shelf-life dates 
    • Order lab supplies and raw materials as needed
    • Conduct internal audit of lab to ensure compliance with Lean principles
Customer Service
  • Respond to customer questions and requests for documentation 
Quality
  • Conduct daily adenosine triphosphate (ATP) testing and protein residue testing and analyze data.
  • Assist in daily sensory and QC testing 
  • Communicate all out-of-compliance situations and product standards to Quality Assurance Lead and Production
  • Conduct facility audit to ensure compliance with pre-requisite and food safety programs
  • Assist in maintenance of food safety management system (FSMS)
General 
  • Support continuous improvements to enhance processes, increase efficiency, and reduce waste
  • Perform other related duties assigned by management 
JOB QUALIFICATIONS:
Education: 
  • Bachelor of Science (food science preferred) 
Experience:
  • Food manufacturing as a technician, quality control, or similar discipline (0–2 years)
  • Lab experience
  • Sample preparation for food manufacturing company (preferred)
  • Good Manufacturing Practices (GMPs) (preferred)
  • Hazard Analysis and Critical Control Point (HACCP) (preferred)
  • Safe Quality Food (SQF) (preferred)
Skills
  • Aptitude of sensory evaluation with keen sense of smell, sight including color perception abilities, and taste
  • Strong organizational skills and attention to detail
  • Dedication to product quality, thoroughness, detail, and consistency
  • Strong and proactive written and verbal communication
  • Time management with ability to prioritize tasks and meet deadlines
  • Computer skills with ability to use Microsoft Office suite and CRM and ERP systems
  • Strong critical thinking capabilities
  • Knowledge of mass and volumetric units of measure and ability to convert them
Physical Requirements
  • See, smell, and taste products which may contain allergens (milk, peanuts, tree nuts, sesame, and soy), alcohol, and sulfites 
  • Use generally recognized as safe (GRAS) food chemicals and cleaning chemicals 
  • Remain stationary while conducting testing occasionally  
  • Stand; walk; sit; reach with hands and arms; use hands to handle or feel objects, tools, or controls; majority of the workday
  • Climb ladder and mobile staircase, balance, kneel, crouch, and use extension pole occasionally[ZF1] [RJ2] 
  • Remain stationary at desk and use computer frequently 
  • Lift up to 50 pounds occasionally
  • Carry up to 30 pounds occasionally
Compensation: $22.00 - $28.00 per hour




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Competitive Pay & Insurance
Receive competitive pay as well as medical, dental, vision and life insurance coverage.
Extraordinary Benefits
Enjoy PTO, paid holidays, 401K + company match, tuition reimbursement, employee assistance program and profit sharing.
Growth Opportunities
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Legacy of Safety & Quality
We’re dedicated to a superior level of food safety and quality for our customers and our employees.